Sage experienced a minor incident on June 1, 2026 affecting Sage 50 Cloud (FR), lasting 7h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Sage 50 Cloud (FR)
Update timeline
- investigating Jun 01, 2026, 08:16 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Jun 01, 2026, 08:43 AM UTC
We have identified an issue in France where customer sites being migrated are failing. Existing sites and users are not impacted. We are currently investigating.
- identified Jun 01, 2026, 10:52 AM UTC
We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.
- resolved Jun 01, 2026, 03:35 PM UTC
The issue is resolved and the service is available and performing as expected.