Sage is currently experiencing a minor incident affecting Sage Intacct and Sage Intacct and 1 more component, which began 1h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 21, 2026, 05:35 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified May 21, 2026, 05:48 PM UTC
Between 9 May at 05:30 UTC and 12 May at 21:00 UTC, customers using the Project Contracts feature may have experienced data inconsistencies when payments were applied to Accounts Receivable (AR) invoices. During this period, when a payment was processed against an AR invoice linked to a Project Contract, the system could unintentionally remove Project Contract line data, including both original and revised contract amounts. This may have resulted in missing or inaccurate contract totals and reduced visibility into Project Contract values. Thank you for your patience as we work to resolve this issue.