Sage incident

Sage Expense Management - Operational

Major Resolved View vendor source →

Sage experienced a major incident on May 10, 2026 affecting Sage Expense Management and Sage Expense Management and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 07:29 AM UTC
Resolved
May 10, 2026, 10:05 AM UTC
Duration
2h 36m
Detected by Pingoru
May 10, 2026, 07:29 AM UTC

Affected components

Sage Expense ManagementSage Expense ManagementSage Expense Management

Update timeline

  1. investigating May 10, 2026, 07:29 AM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating May 10, 2026, 07:59 AM UTC

    We have identified an issue preventing customers globally from accessing the web application and website for this service. We are currently investigating.

  3. monitoring May 10, 2026, 08:29 AM UTC

    The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

  4. resolved May 10, 2026, 10:05 AM UTC

    The issue is resolved and the service continues to perform as expected.