Sage experienced a major incident on March 19, 2026 affecting Sage Sales Management and Sage Sales Management and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2026, 10:45 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- resolved Mar 19, 2026, 11:05 AM UTC
We identified that customers globally were unable to use the web version of the product, as they were getting multiple errors while browsing it. The mobile applications and the connection to other products remained operational. We apologise for any inconvenience this might have caused. --------------------------------------------------------- Hemos identificado que los clientes a nivel global no podían utilizar la versión web del producto, ya que se presentaban múltiples errores al navegar por ella. Las aplicaciones móviles y la conexión con otros productos permanecieron operativas. Pedimos disculpas por cualquier inconveniente que esto haya podido causar. ----------------------------------------------------------- Nous avons identifié que les clients au niveau mondial n’étaient pas en mesure d’utiliser la version web du produit, car plusieurs erreurs se produisaient lors de la navigation. Les applications mobiles et la connexion aux autres produits sont restées opérationnelles. Nous vous prions de nous excuser pour la gêne occasionnée.