Sage incident

Sage AR Automation - Degraded Performance

Minor Resolved View vendor source →

Sage experienced a minor incident on April 9, 2026 affecting Sage AR Automation and Sage AR Automation and 1 more component, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 12:26 PM UTC
Resolved
Apr 09, 2026, 04:56 PM UTC
Duration
4h 30m
Detected by Pingoru
Apr 09, 2026, 12:26 PM UTC

Affected components

Sage AR AutomationSage AR AutomationSage AR Automation

Update timeline

  1. investigating Apr 09, 2026, 12:26 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. investigating Apr 09, 2026, 12:39 PM UTC

    We have identified an issue where customers globally are experiencing intermittent issues while navigating the service. We are currently investigating.

  3. investigating Apr 09, 2026, 01:56 PM UTC

    We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.

  4. resolved Apr 09, 2026, 04:56 PM UTC

    The issue is resolved and the service is available and performing as expected.