Resolved after 56 minutes, affecting Sage 50 Cloud (FR) and Sage Business Cloud Bureau (FR) and 1 more, on November 10, 2026.
Le problème est résolu. Le service est disponible et fonctionne comme prévu. ----------------------- The issue is resolved and the service is available and performing as expected.
Affected components
Update timeline
- investigating Nov 10, 2026, 09:47 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Nov 10, 2026, 10:00 AM UTC
Nous avons identifié un problème empêchant les clients en France d’accéder au menu de facturation électronique sur le portail de collaboration. Les clients concernés voient apparaître le message d’erreur « Une erreur s’est produite ». Les produits/services concernés sont : -Sage 50 FR -Sage 100 FR -Sage X3 -Sage FRP 1000 (FR) -Batigest -Sage Business Cloud Bureau (FR) Nous menons actuellement des investigations. ------------------------------------------- We have identified an issue resulting in customers in France being unable to access the E-Invoicing Menu on the Collaboration Portal. Affected customers are being presented with an "An error has occurred" error message. The products/services affected are: -Sage 50 FR -Sage 100 FR -Sage X3 -Sage FRP 1000 (FR) -Batigest -Sage Business Cloud Bureau (FR) We are currently investigating.
- resolved Nov 10, 2026, 10:43 AM UTC
Le problème est résolu. Le service est disponible et fonctionne comme prévu. ----------------------- The issue is resolved and the service is available and performing as expected.
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