Sage incident

Brightpearl - Partial Outage

Resolved after 28 minutes, affecting Brightpearl and Brightpearl and 1 more, on November 4, 2026.

identified Nov 04, 2026, 07:02 PM UTC

We have identified a global issue preventing customers from printing inventory transfer goods notes. All other product functionalities are performing as expected. We are working on a fix.

Started
Nov 04, 2026, 06:50 PM UTC
Resolved
Nov 04, 2026, 07:18 PM UTC
Duration
28m
Detected by Pingoru
Nov 04, 2026, 06:50 PM UTC

Affected components

BrightpearlBrightpearlBrightpearlBrightpearlBrightpearl

Update timeline

  1. investigating Nov 04, 2026, 06:50 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. identified Nov 04, 2026, 07:02 PM UTC

    We have identified a global issue preventing customers from printing inventory transfer goods notes. All other product functionalities are performing as expected. We are working on a fix.

  3. resolved Nov 04, 2026, 07:18 PM UTC

    The issue is resolved and the service is available and performing as expected.

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