Resolved after 2 hours 3 minutes, affecting Ciel Données Mobiles for Sage 50 FR, on October 28, 2026.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Affected components
Update timeline
- investigating Oct 28, 2026, 09:27 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Oct 28, 2026, 09:46 AM UTC
We have identified an issue where Ciel Données Mobiles for Sage 50 FR customers in France are being logged out of the application. Affected customers are advised to re log in. All other product functionality is working as expected. We are investigating the cause of the issue.
- monitoring Oct 28, 2026, 10:28 AM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Oct 28, 2026, 11:31 AM UTC
The issue is resolved and the service continues to perform as expected.
Your product runs on more than Sage
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services