SafetyChain incident

Live/Train - Document Management - Access to documents unavailable

Ongoing since 08:50 PM UTC, affecting Web and LINK and 1 more.

monitoring Oct 28, 2026, 10:16 PM UTC

A fix has been implemented, and we are monitoring the Results.

Started
Oct 28, 2026, 08:50 PM UTC
Resolved
Ongoing
Duration
● 2h 20m
Detected by Pingoru
Oct 28, 2026, 08:50 PM UTC

Affected components

WebLINKMobile / Windows App

Update timeline

  1. investigating Oct 28, 2026, 08:50 PM UTC

    We have identified an issue where uploaded documents cannot be accessed or downloaded. We are actively investigating the situation and will provide updates as soon as possible.

  2. monitoring Oct 28, 2026, 10:16 PM UTC

    A fix has been implemented, and we are monitoring the Results.

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