Resolved after 3 days 4 hours, on April 16, 2024.
Login services have been restored and the Train environment is now working for all users.
Update timeline
- investigating May 07, 2024, 07:43 PM UTC
We are investigating reports of users not being able to log in to the Train environment.
- identified May 07, 2024, 07:43 PM UTC
The issue has been identified and our Engineering team is working to restore login services.
- monitoring May 07, 2024, 07:44 PM UTC
Login services have been restored and the Train environment is now working for all users.
- resolved May 07, 2024, 07:46 PM UTC
This incident has been resolved.
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