SafetyChain incident

Live - Record processing delayed for some customers

Resolved after 2 hours 31 minutes, affecting Record Processing, on May 15, 2024.

monitoring May 15, 2024, 07:05 PM UTC

The cause has been identified and we are monitoring the incident.

Started
May 15, 2024, 05:29 PM UTC
Resolved
May 15, 2024, 08:01 PM UTC
Duration
2h 31m
Detected by Pingoru
May 15, 2024, 05:29 PM UTC

Affected components

Record Processing

Update timeline

  1. investigating May 15, 2024, 05:29 PM UTC

    We are currently investigating an incident in the Live environment where Record processing is delayed for some customers.

  2. investigating May 15, 2024, 05:59 PM UTC

    We are continuing to investigate the cause of this incident.

  3. investigating May 15, 2024, 06:33 PM UTC

    We are continuing to investigate the cause of this incident.

  4. monitoring May 15, 2024, 07:05 PM UTC

    The cause has been identified and we are monitoring the incident.

  5. resolved May 15, 2024, 08:01 PM UTC

    This incident has been resolved.

Your product runs on more than SafetyChain

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →