Resolved after 16 hours 8 minutes, affecting LINK and Mobile / Windows App and 1 more, on May 28, 2024.
A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.
Affected components
Update timeline
- investigating May 28, 2024, 12:43 PM UTC
We are investigating reports of performance degradation in the Live environment.
- investigating May 28, 2024, 01:14 PM UTC
We are continuing to investigate the cause of this incident.
- investigating May 28, 2024, 01:59 PM UTC
We are continuing to investigate the cause of this incident.
- investigating May 28, 2024, 02:32 PM UTC
We are continuing to investigate the cause of this incident.
- monitoring May 28, 2024, 03:02 PM UTC
A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.
- monitoring May 28, 2024, 03:53 PM UTC
Our team is continuing to monitor after a fix was implemented.
- investigating May 28, 2024, 04:37 PM UTC
We are investigating continued reports of performance degradation in the Live environment.
- investigating May 28, 2024, 05:09 PM UTC
We are continuing to investigate the cause of this incident.
- investigating May 28, 2024, 06:02 PM UTC
We are continuing to investigate the cause of this incident.
- investigating May 28, 2024, 07:18 PM UTC
We are continuing to investigate the cause of this incident.
- monitoring May 29, 2024, 04:50 AM UTC
A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.
- resolved May 29, 2024, 04:51 AM UTC
This incident has been resolved.
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