SafetyChain incident

Live - API integration performance degradation

Resolved after 3 hours 29 minutes, affecting API Integrations/DPT, on May 31, 2024.

monitoring May 31, 2024, 06:07 PM UTC

A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.

Started
May 31, 2024, 03:04 PM UTC
Resolved
May 31, 2024, 06:34 PM UTC
Duration
3h 29m
Detected by Pingoru
May 31, 2024, 03:04 PM UTC

Affected components

API Integrations/DPT

Update timeline

  1. investigating May 31, 2024, 03:04 PM UTC

    We are currently investigating an incident in the Live environment where API integration calls are experiencing performance degradation.

  2. investigating May 31, 2024, 03:36 PM UTC

    We are continuing to investigate the cause of this incident.

  3. investigating May 31, 2024, 04:26 PM UTC

    We are continuing to investigate the cause of this incident.

  4. investigating May 31, 2024, 05:20 PM UTC

    We are continuing to investigate the cause of this incident.

  5. monitoring May 31, 2024, 06:07 PM UTC

    A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.

  6. resolved May 31, 2024, 06:34 PM UTC

    This incident has been resolved.

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