Resolved after 29 minutes, affecting Web and LINK, on June 15, 2024.
The issue has been identified and our Engineering team is working to restore login services.
Affected components
WebLINK
Update timeline
- investigating Jun 17, 2024, 12:18 PM UTC
We are investigating reports of users not being able to log in to the Live environment.
- identified Jun 17, 2024, 12:21 PM UTC
The issue has been identified and our Engineering team is working to restore login services.
- resolved Jun 17, 2024, 12:23 PM UTC
Login services have been restored and SafetyChain is now working for all users.
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