SafetyChain incident

Live - Record processing delayed for some customers

Resolved after 29 minutes, affecting Record Processing, on July 29, 2024.

monitoring Jul 29, 2024, 08:22 AM UTC

A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.

Started
Jul 29, 2024, 07:55 AM UTC
Resolved
Jul 29, 2024, 08:25 AM UTC
Duration
29m
Detected by Pingoru
Jul 29, 2024, 07:55 AM UTC

Affected components

Record Processing

Update timeline

  1. investigating Jul 29, 2024, 07:55 AM UTC

    We are currently investigating an incident in the Live environment where Record processing is delayed for some customers.

  2. monitoring Jul 29, 2024, 08:22 AM UTC

    A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.

  3. resolved Jul 29, 2024, 08:25 AM UTC

    This incident has been resolved.

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