SafetyChain incident

Scheduled Tasks Not Appearing in the Inbox

Resolved after 3 days 4 hours, affecting Tasks, on March 10, 2025.

monitoring Mar 11, 2025, 08:03 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 10, 2025, 03:41 PM UTC
Resolved
Mar 13, 2025, 08:00 PM UTC
Duration
3d 4h
Detected by Pingoru
Mar 10, 2025, 03:41 PM UTC

Affected components

Tasks

Update timeline

  1. investigating Mar 10, 2025, 03:41 PM UTC

    We are currently investigating an incident in the Live environment where scheduled tasks are not appearing in the inbox for some customers.

  2. investigating Mar 10, 2025, 07:57 PM UTC

    We are continuing to investigate the cause of this incident.

  3. monitoring Mar 11, 2025, 08:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 13, 2025, 08:00 PM UTC

    This incident has been resolved.

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