SAFEQ incident

Degraded performance of scan jobs with OCR in the Frankfurt OTC data center

Minor Ongoing

SAFEQ is currently experiencing a minor incident affecting DE Data Center (Scanning), which began 1h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 02:37 PM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
Jun 02, 2026, 02:37 PM UTC

Affected components

DE Data Center (Scanning)

Update timeline

  1. identified Jun 02, 2026, 02:37 PM UTC

    Some scan jobs may fail or take longer to process than expected. Our team has identified limited processing capacity as the cause and is working with the infrastructure provider to increase available resources. We are monitoring the situation closely and will provide updates as soon as more information becomes available.