SAFEQ incident

Incident - UK Datacenter: Degraded Service

Minor Resolved

SAFEQ experienced a minor incident on May 13, 2026 affecting UK Data Centre (Printing) and UK Data Centre (Authentication) and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 07:46 AM UTC
Resolved
May 13, 2026, 08:48 AM UTC
Duration
1h 2m
Detected by Pingoru
May 13, 2026, 07:46 AM UTC

Affected components

UK Data Centre (Printing)UK Data Centre (Authentication)UK Data Centre (Web Portal)

Update timeline

  1. investigating May 13, 2026, 08:14 AM UTC

    We are investigating alerts that we have received, and our UK Data Center may be degraded.

  2. identified May 13, 2026, 08:42 AM UTC

    We identified the issue in the UK Data Center. We're currently working to get this resolved as efficiently as possible.

  3. resolved May 13, 2026, 08:48 AM UTC

    This incident has been resolved.