SafeBase incident

Partial Outage for AI Answering

Major Resolved View vendor source →

SafeBase experienced a major incident on October 31, 2025 affecting AIQA, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 12:18 AM UTC
Resolved
Oct 31, 2025, 01:05 AM UTC
Duration
46m
Detected by Pingoru
Oct 31, 2025, 12:18 AM UTC

Affected components

AIQA

Update timeline

  1. investigating Oct 31, 2025, 12:18 AM UTC

    In the last few hours we've noticed increased errors rates from Google's AI infrastructure, which powers AIQA and the Trust Library Answering feature. We are working with Google and they are investigating the issue.

  2. resolved Oct 31, 2025, 01:05 AM UTC

    The incident has been resolved