SafeBase incident

Partial Outage for AI Answering

Resolved after 46 minutes, affecting AIQA, on October 31, 2025.

investigating Oct 31, 2025, 12:18 AM UTC

In the last few hours we've noticed increased errors rates from Google's AI infrastructure, which powers AIQA and the Trust Library Answering feature. We are working with Google and they are investigating the issue.

Started
Oct 31, 2025, 12:18 AM UTC
Resolved
Oct 31, 2025, 01:05 AM UTC
Duration
46m
Detected by Pingoru
Oct 31, 2025, 12:18 AM UTC

Affected components

AIQA

Update timeline

  1. investigating Oct 31, 2025, 12:18 AM UTC

    In the last few hours we've noticed increased errors rates from Google's AI infrastructure, which powers AIQA and the Trust Library Answering feature. We are working with Google and they are investigating the issue.

  2. resolved Oct 31, 2025, 01:05 AM UTC

    The incident has been resolved

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