SafeBase incident

MSSP / Multi-Instance Management Client List Unavailable

Resolved after 1 hour 36 minutes, on September 19, 2026.

investigating Sep 19, 2026, 08:18 PM UTC

This incident is resolved. MSSP / Multi-Instance Management Client services are now operational.

Started
Sep 19, 2026, 06:43 PM UTC
Resolved
Sep 19, 2026, 08:19 PM UTC
Duration
1h 36m
Detected by Pingoru
Sep 19, 2026, 06:43 PM UTC

Update timeline

  1. investigating Sep 19, 2026, 06:43 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 19, 2026, 06:48 PM UTC

    We've identified the cause of the issue preventing MSSP / Multi-Instance Management users from loading their client list. A fix is in progress. All other Drata functionality, including core compliance monitoring, is unaffected.

  3. investigating Sep 19, 2026, 08:18 PM UTC

    This incident is resolved. MSSP / Multi-Instance Management Client services are now operational.

  4. resolved Sep 19, 2026, 08:19 PM UTC

    This incident has been resolved.

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