SafeBase experienced a major incident on November 18, 2025 affecting SafeBase, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
SafeBase
Update timeline
- identified Nov 18, 2025, 02:17 PM UTC
Some customers may experience issues loading app.safebase.io, safebase.com and Public Trust Center pages due to the current Cloudflare outage. We are actively monitoring the situation and will keep you updated.
- monitoring Nov 18, 2025, 02:57 PM UTC
Cloudflare has implemented a fix and we are monitoring for any issues.
- resolved Nov 18, 2025, 03:14 PM UTC
Our upstream provider, Cloudflare, has released a fix that restored the functionality. This is now resolved.