SafeBase incident

Notification outage

Resolved after 54 minutes, affecting SafeBase, on February 2, 2026.

resolved Feb 02, 2026, 10:05 PM UTC

Our 3rd party partner has come back online, and notifications are now being sent as usual.

Started
Feb 02, 2026, 09:10 PM UTC
Resolved
Feb 02, 2026, 10:05 PM UTC
Duration
54m
Detected by Pingoru
Feb 02, 2026, 09:10 PM UTC

Affected components

SafeBase

Update timeline

  1. identified Feb 02, 2026, 09:10 PM UTC

    We have identified an outage in our 3rd party notification provider that is impacting SafeBase's ability to send emails, Slack, and MS Teams messages. Once the 3rd party provider is back online, all previously unsent messages will be sent.

  2. identified Feb 02, 2026, 10:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Feb 02, 2026, 10:05 PM UTC

    Our 3rd party partner has come back online, and notifications are now being sent as usual.

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