SafeBase experienced a major incident on February 2, 2026 affecting SafeBase, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
SafeBase
Update timeline
- identified Feb 02, 2026, 09:10 PM UTC
We have identified an outage in our 3rd party notification provider that is impacting SafeBase's ability to send emails, Slack, and MS Teams messages. Once the 3rd party provider is back online, all previously unsent messages will be sent.
- identified Feb 02, 2026, 10:03 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 02, 2026, 10:05 PM UTC
Our 3rd party partner has come back online, and notifications are now being sent as usual.