SafeBase incident

SafeBase <> Salesforce integration degradation

SafeBase is currently experiencing a major incident affecting Trust Center Admin Page, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 08, 2026, 10:38 PM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
Jun 08, 2026, 10:38 PM UTC

Affected components

Trust Center Admin Page

Update timeline

  1. investigating Jun 08, 2026, 10:38 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 08, 2026, 10:40 PM UTC

    We're investigating an issue affecting the Salesforce integration for a subset of customers. Salesforce data lookups are intermittently failing due to an authentication issue with our integration provider. SafeBase itself remains fully operational, and no customer data is affected. We are engaged with our provider on a resolution.