SafeBase experienced a major incident on June 4, 2026, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 04, 2026, 04:22 PM UTC
We are currently investigating this issue.
- investigating Jun 04, 2026, 04:24 PM UTC
We are seeing an elevated number of errors on AIQA related to degraded performance of an upstream provider. The impact is isolated to AIQA. We are monitoring closely and will provide updates as they become available.
- investigating Jun 04, 2026, 04:29 PM UTC
Upstream provider has stablized, and reported the issue has been resolved. The degredaded performance has been eliminated for the last 30 minutes, and is expected to be resolved.
- identified Jun 04, 2026, 04:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 04, 2026, 04:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 04, 2026, 05:29 PM UTC
This incident has been resolved.