SafeBase incident
Restricted Control Managers and Restricted Risk Managers Unable to Log In
Resolved after 7 hours 2 minutes, on March 31, 2026.
We've identified the root cause of the login issue affecting Restricted Control Manager and Restricted Risk Manager roles and are actively working to mitigate. We'll provide another update once full access has been restored.
Update timeline
- investigating May 13, 2026, 02:11 PM UTC
We've identified an issue preventing users with the Restricted Control Manager and Restricted Risk Manager roles from logging in. Our team is currently investigating and will provide updates as more information becomes available.
- investigating May 13, 2026, 02:11 PM UTC
We've identified the root cause of the login issue affecting Restricted Control Manager and Restricted Risk Manager roles and are actively working to mitigate. We'll provide another update once full access has been restored.
- resolved May 13, 2026, 02:11 PM UTC
This incident has been resolved.
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