Resolved after 1 day 5 hours, affecting AIQA, on March 31, 2026.
Maintenance is now complete. All systems are operational at normal capacity.
Affected components
Update timeline
- scheduled May 13, 2026, 02:48 PM UTC
Status: Maintenance (scheduled) Scope: Primary database cluster Impact: All services that require database access will be unavailable or may return errors during this window. During this timeframe, the following products will experience downtime: - SafeBase SFDC Managed App - SafeBase AIQA (Chrome Extension, web UI) - Submission - Processing - SafeBase Trust Center Viewing - SafeBase Trust Center Editing - SafeBase Account Management - SafeBase Access Request Management - SafeBase Access Request Submission Reason: Routine maintenance and performance upgrades to the database cluster. Actions being taken: Applying schema-safe upgrades and validating replication health. We expect services to return to normal once maintenance completes. If the end time changes, we will update this page immediately.
- in progress May 13, 2026, 02:48 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- monitoring May 13, 2026, 02:48 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed May 13, 2026, 02:48 PM UTC
Maintenance is now complete. All systems are operational at normal capacity.
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