SafeBase incident

Drata API Magic Link Timeouts

Notice Resolved View vendor source →

SafeBase experienced a notice incident on April 16, 2026, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 06:08 PM UTC
Resolved
Apr 16, 2026, 09:46 PM UTC
Duration
3h 38m
Detected by Pingoru
Apr 16, 2026, 06:08 PM UTC

Update timeline

  1. investigating May 13, 2026, 02:11 PM UTC

    We are investigating an increase in magic link timeouts on Drata api. We have identified the issue and the fix is in progress.

  2. identified May 13, 2026, 02:11 PM UTC

    The fix for the magic link timeout delay has been deployed and is being validated.

  3. resolved May 13, 2026, 02:11 PM UTC

    The issue has been resolved.