SafeBase experienced a major incident on April 23, 2026, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 13, 2026, 02:11 PM UTC
Our team is currently investigating an issue causing some Automatic Compliance test results to be globally delayed. During this time, you may see workflows remain in the “testing” state longer than expected while we work on a fix. At this point, we do not anticipate any data loss, as workflows are being safely queued in our backend system.
- monitoring May 13, 2026, 02:11 PM UTC
A fix for the issue with Automatic Compliance tests results has been deployed. The queue is re-processing. We are actively monitoring the remediation status.
- resolved May 13, 2026, 02:11 PM UTC
The incident has been resolved. The queue is back to normal and processing all tasks on time.