SafeBase incident

US Public API unavailable

Critical Resolved View vendor source →

SafeBase experienced a critical incident on May 14, 2026, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 10:54 AM UTC
Resolved
May 14, 2026, 01:36 PM UTC
Duration
2h 42m
Detected by Pingoru
May 14, 2026, 10:54 AM UTC

Update timeline

  1. investigating May 18, 2026, 07:17 AM UTC

    Public API in the US region is currently unavailable. We're investigating and will provide updates as they become available.

  2. identified May 18, 2026, 07:17 AM UTC

    Our team has identified the root cause. We're actively working on a fix.

  3. monitoring May 18, 2026, 07:17 AM UTC

    Updates have been deployed. US Public API is available again. We're monitoring to ensure all affected areas are resolved.

  4. resolved May 18, 2026, 07:17 AM UTC

    After monitoring for an extended time we've confirmed US Public API has been stable since we've introduced the updates earlier. The incident is resolved.