SafeBase experienced a notice incident on May 8, 2026 affecting SafeBase and Tray, lasting 4d 23h. The incident has been resolved; the full update timeline is below.
Affected components
SafeBaseTray
Update timeline
- monitoring May 08, 2026, 12:54 AM UTC
We are monitoring the impact of the Salesforce Authentication Issues we identified earlier today. Customers should see the current status of their Salesforce integration in SafeBase Settings -> Integrations. If any refresh attempts of the connection fail, please reach out to SafeBase Technical Support.
- resolved May 13, 2026, 12:01 AM UTC
After monitoring, this incident has been resolved. If you experience any further issues with the integration, please reach out to SafeBase Technical Support.