Runa experienced a minor incident on August 26, 2026 affecting Gift Processing, lasting 23d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Aug 26, 2026, 12:56 PM UTC
We are currently investigating an issue causing some orders of JYSK NO (JYSK-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Sep 19, 2026, 10:33 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Sep 19, 2026, 11:33 AM UTC
This incident has been resolved.