Runa incident

Cyberport DE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 2, 2026 affecting Gift Processing, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 06:49 PM UTC
Resolved
Sep 02, 2026, 08:14 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 02, 2026, 06:49 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Sep 02, 2026, 06:49 PM UTC

    We are currently investigating an issue causing some orders of Cyberport DE (CPORT-DE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 02, 2026, 08:14 PM UTC

    This incident has been resolved.