Runa experienced a minor incident on September 3, 2026 affecting Gift Processing, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Sep 03, 2026, 07:38 AM UTC
We are currently investigating an issue causing some orders of ASDA UK (ASDA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Sep 03, 2026, 08:51 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Sep 03, 2026, 09:51 AM UTC
This incident has been resolved.