Runa Outage History

Runa partial outage · 50 active incidents View live status →

Runa had 224 outages in the last 2 years totaling 1671h 45m of downtime — averaging 9.2 incidents per month.

There were 224 Runa outages since January 6, 2026 totaling 1671h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.runa.io

Minor May 11, 2026

eMag RO orders are failing

Detected by Pingoru
May 11, 2026, 10:49 AM UTC
Resolved
May 12, 2026, 09:17 AM UTC
Duration
22h 28m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 11, 2026, 10:49 AM UTC

    We are currently investigating an issue causing some orders of eMag RO (EMAG-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 12, 2026, 08:17 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 12, 2026, 09:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Wolt RO orders are failing

Detected by Pingoru
May 11, 2026, 08:51 AM UTC
Resolved
Jun 03, 2026, 04:04 PM UTC
Duration
23d 7h
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 11, 2026, 08:51 AM UTC

    We are currently investigating an issue causing some orders of Wolt RO (WOLT-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Jun 03, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Kaufland RO orders are failing

Detected by Pingoru
May 11, 2026, 07:52 AM UTC
Resolved
May 12, 2026, 03:27 PM UTC
Duration
1d 7h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 11, 2026, 07:52 AM UTC

    We are currently investigating an issue causing some orders of Kaufland RO (KAUF-RO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 12, 2026, 02:27 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 12, 2026, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Apple CA orders are failing

Detected by Pingoru
May 11, 2026, 12:50 AM UTC
Resolved
May 11, 2026, 06:09 AM UTC
Duration
5h 19m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 11, 2026, 12:50 AM UTC

    We are currently investigating an issue causing some orders of Apple CA (APPLE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 11, 2026, 05:09 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 11, 2026, 06:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026

Subway CA orders are failing

Detected by Pingoru
May 11, 2026, 12:36 AM UTC
Resolved
May 11, 2026, 03:14 PM UTC
Duration
14h 37m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 11, 2026, 12:36 AM UTC

    We are currently investigating an issue causing some orders of Subway CA (SUBWAY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 11, 2026, 02:13 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 11, 2026, 03:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 10, 2026

Soriana MX orders are failing

Detected by Pingoru
May 10, 2026, 06:29 PM UTC
Resolved
May 12, 2026, 10:29 PM UTC
Duration
2d 3h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 10, 2026, 06:29 PM UTC

    We are currently investigating an issue causing some orders of Soriana MX (SORIAN-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 12, 2026, 09:29 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 12, 2026, 10:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 10, 2026

Ernsting's family AT orders are failing

Detected by Pingoru
May 10, 2026, 06:24 PM UTC
Resolved
May 21, 2026, 10:26 PM UTC
Duration
11d 4h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 10, 2026, 06:24 PM UTC

    We are currently investigating an issue causing some orders of Ernsting's family AT (ERNST-AT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 21, 2026, 09:26 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 21, 2026, 10:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 10, 2026

Hotels.com AU orders are failing

Detected by Pingoru
May 10, 2026, 10:57 AM UTC
Resolved
May 11, 2026, 11:48 PM UTC
Duration
1d 12h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 10, 2026, 10:57 AM UTC

    We are currently investigating an issue causing some orders of Hotels.com AU (HCOM-AU) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 11, 2026, 10:48 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 11, 2026, 11:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 9, 2026

JYSK NO orders are failing

Detected by Pingoru
May 09, 2026, 09:13 PM UTC
Resolved
May 11, 2026, 04:37 PM UTC
Duration
1d 19h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 09, 2026, 09:13 PM UTC

    We are currently investigating an issue causing some orders of JYSK NO (JYSK-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 11, 2026, 03:37 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 11, 2026, 04:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2026

Global Experiences Card UK orders are failing

Detected by Pingoru
May 08, 2026, 09:25 PM UTC
Resolved
May 28, 2026, 08:14 AM UTC
Duration
19d 10h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 08, 2026, 09:25 PM UTC

    We are currently investigating an issue causing some orders of Global Experiences Card UK (GEC-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 28, 2026, 07:14 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 28, 2026, 08:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

Boots UK orders are failing

Detected by Pingoru
May 07, 2026, 08:07 AM UTC
Resolved
May 07, 2026, 09:57 AM UTC
Duration
1h 49m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 07, 2026, 08:07 AM UTC

    We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 07, 2026, 08:57 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 07, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

The Entertainer UK orders are failing

Detected by Pingoru
May 07, 2026, 07:59 AM UTC
Resolved
May 07, 2026, 11:05 AM UTC
Duration
3h 6m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 07, 2026, 07:59 AM UTC

    We are currently investigating an issue causing some orders of The Entertainer UK (TENT-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 07, 2026, 11:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

Sephora US orders are failing

Detected by Pingoru
May 07, 2026, 07:53 AM UTC
Resolved
May 07, 2026, 09:43 AM UTC
Duration
1h 49m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 07, 2026, 07:53 AM UTC

    We are currently investigating an issue causing some orders of Sephora US (SEPHRA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 07, 2026, 08:43 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 07, 2026, 09:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

Morrisons UK orders are failing

Detected by Pingoru
May 07, 2026, 06:47 AM UTC
Resolved
May 07, 2026, 09:45 AM UTC
Duration
2h 58m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 07, 2026, 06:47 AM UTC

    We are currently investigating an issue causing some orders of Morrisons UK (MORRI-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 07, 2026, 08:45 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 07, 2026, 09:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

Oura Ring US orders are failing

Detected by Pingoru
May 07, 2026, 06:23 AM UTC
Resolved
May 07, 2026, 11:02 AM UTC
Duration
4h 39m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 07, 2026, 06:23 AM UTC

    We are currently investigating an issue causing some orders of Oura Ring US (OURA-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 07, 2026, 11:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

Odeon UK orders are failing

Detected by Pingoru
May 07, 2026, 06:22 AM UTC
Resolved
May 07, 2026, 11:02 AM UTC
Duration
4h 40m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 07, 2026, 06:22 AM UTC

    We are currently investigating an issue causing some orders of Odeon UK (ODEON-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 07, 2026, 11:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Mondadori IT orders are failing

Detected by Pingoru
May 06, 2026, 03:33 PM UTC
Resolved
May 06, 2026, 03:38 PM UTC
Duration
5m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 06, 2026, 03:33 PM UTC

    We are currently investigating an issue causing some orders of Mondadori IT (MONDA-IT) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 06, 2026, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Schuh UK orders are failing

Detected by Pingoru
May 06, 2026, 12:17 PM UTC
Resolved
May 06, 2026, 01:05 PM UTC
Duration
47m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 06, 2026, 12:17 PM UTC

    We are currently investigating an issue causing some orders of Schuh UK (SCHUH-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 06, 2026, 01:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Matalan UK orders are failing

Detected by Pingoru
May 06, 2026, 11:40 AM UTC
Resolved
May 06, 2026, 01:03 PM UTC
Duration
1h 23m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 06, 2026, 11:40 AM UTC

    We are currently investigating an issue causing some orders of Matalan UK (MATLAN-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 06, 2026, 01:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026

Decathlon NL orders are failing

Detected by Pingoru
May 06, 2026, 08:44 AM UTC
Resolved
May 06, 2026, 09:23 AM UTC
Duration
39m
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 06, 2026, 08:44 AM UTC

    We are currently investigating an issue causing some orders of Decathlon NL (DECA-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 06, 2026, 09:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026

El Corte Inglés ES orders are failing

Detected by Pingoru
May 05, 2026, 03:28 PM UTC
Resolved
May 05, 2026, 05:33 PM UTC
Duration
2h 5m
Affected: Gift Processing
Timeline · 6 updates
  1. investigating May 05, 2026, 03:28 PM UTC

    We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 05, 2026, 04:14 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. investigating May 05, 2026, 05:03 PM UTC

    We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  4. monitoring May 05, 2026, 05:27 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  5. investigating May 05, 2026, 05:28 PM UTC

    We are currently investigating an issue causing some orders of El Corte Inglés ES (ELCOR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  6. resolved May 05, 2026, 05:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026

John Lewis & Partners UK orders are failing

Detected by Pingoru
May 04, 2026, 05:48 PM UTC
Resolved
May 05, 2026, 04:49 PM UTC
Duration
23h
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 04, 2026, 05:48 PM UTC

    We are currently investigating an issue causing some orders of John Lewis & Partners UK (JLSEG-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 05, 2026, 03:49 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 05, 2026, 04:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026

Nintendo eShop CA orders are failing

Detected by Pingoru
May 04, 2026, 04:13 PM UTC
Resolved
May 07, 2026, 10:22 AM UTC
Duration
2d 18h
Affected: Gift Processing
Timeline · 2 updates
  1. investigating May 04, 2026, 04:13 PM UTC

    We are currently investigating an issue causing some orders of Nintendo eShop CA (NIN-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved May 07, 2026, 10:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026

Reitman's CA orders are failing

Detected by Pingoru
May 04, 2026, 04:09 PM UTC
Resolved
May 05, 2026, 01:05 AM UTC
Duration
8h 55m
Affected: Gift Processing
Timeline · 3 updates
  1. investigating May 04, 2026, 04:09 PM UTC

    We are currently investigating an issue causing some orders of Reitman's CA (REIMAN-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring May 05, 2026, 12:05 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved May 05, 2026, 01:05 AM UTC

    This incident has been resolved.

Read the full incident report →