Runa incident

Amazon Pay orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on June 22, 2026 affecting Gift Processing, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 06:59 PM UTC
Resolved
Jun 22, 2026, 10:03 PM UTC
Duration
3h 3m
Detected by Pingoru
Jun 22, 2026, 06:59 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 22, 2026, 06:59 PM UTC

    We are currently investigating an issue causing some orders of Amazon Pay (AMZ-IN) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 22, 2026, 09:03 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jun 22, 2026, 10:03 PM UTC

    This incident has been resolved.