Runa incident

Steam PL orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 10, 2026 affecting Poland, lasting 2d 18h. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 07:03 PM UTC
Resolved
Sep 13, 2026, 01:31 PM UTC
Duration
2d 18h
Detected by Pingoru
Sep 10, 2026, 07:03 PM UTC

Affected components

Poland

Update timeline

  1. investigating Sep 10, 2026, 07:03 PM UTC

    We are currently investigating an issue causing some orders of Steam PL (STEAM-PL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 13, 2026, 12:31 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 13, 2026, 01:31 PM UTC

    This incident has been resolved.