Runa incident

Apple UK orders are failing

Resolved after 1 day 3 hours, affecting United Kingdom, on September 12, 2026.

monitoring Sep 13, 2026, 05:49 PM UTC

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Started
Sep 12, 2026, 03:46 PM UTC
Resolved
Sep 13, 2026, 06:49 PM UTC
Duration
1d 3h
Detected by Pingoru
Sep 12, 2026, 03:46 PM UTC

Affected components

United Kingdom

Update timeline

  1. investigating Sep 12, 2026, 03:46 PM UTC

    We are currently investigating an issue causing some orders of Apple UK (APPLE-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 13, 2026, 05:49 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 13, 2026, 06:49 PM UTC

    This incident has been resolved.

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