Runa incident

Kiabi FR orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on April 9, 2026 affecting Gift Processing, lasting 7d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 11:49 AM UTC
Resolved
Apr 17, 2026, 08:27 AM UTC
Duration
7d 20h
Detected by Pingoru
Apr 09, 2026, 11:49 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 09, 2026, 11:49 AM UTC

    We are currently investigating an issue causing some orders of Kiabi FR (KIABI-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Apr 17, 2026, 08:27 AM UTC

    This incident has been resolved.