Runa incident

TK Maxx Employee Benefits UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 12, 2026 affecting United Kingdom, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 03:45 PM UTC
Resolved
Sep 13, 2026, 10:14 PM UTC
Duration
1d 6h
Detected by Pingoru
Sep 12, 2026, 03:45 PM UTC

Affected components

United Kingdom

Update timeline

  1. investigating Sep 12, 2026, 03:45 PM UTC

    We are currently investigating an issue causing some orders of TK Maxx Employee Benefits UK (TKMXEB-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 13, 2026, 09:14 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 13, 2026, 10:14 PM UTC

    This incident has been resolved.