Runa incident

Victoria's Secret US orders are failing

Minor Resolved View vendor source →
Started
Apr 11, 2026, 11:29 AM UTC
Resolved
Apr 17, 2026, 08:44 AM UTC
Duration
5d 21h
Detected by Pingoru
Apr 11, 2026, 11:29 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Apr 11, 2026, 11:29 AM UTC

    We are currently investigating an issue causing some orders of Victoria's Secret US (VICSCT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Apr 17, 2026, 07:44 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Apr 17, 2026, 08:44 AM UTC

    This incident has been resolved.

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