Runa experienced a minor incident on April 11, 2026 affecting Gift Processing, lasting 5d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Gift Processing
Update timeline
- investigating Apr 11, 2026, 11:29 AM UTC
We are currently investigating an issue causing some orders of Victoria's Secret US (VICSCT-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Apr 17, 2026, 07:44 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Apr 17, 2026, 08:44 AM UTC
This incident has been resolved.