Runa incident

Bonefish Grill US orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 14, 2026 affecting United States, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 04:00 PM UTC
Resolved
Sep 14, 2026, 08:44 PM UTC
Duration
4h 44m
Detected by Pingoru
Sep 14, 2026, 04:00 PM UTC

Affected components

United States

Update timeline

  1. investigating Sep 14, 2026, 04:00 PM UTC

    We are currently investigating an issue causing some orders of Bonefish Grill US (BONFSH-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Sep 14, 2026, 07:44 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Sep 14, 2026, 08:44 PM UTC

    This incident has been resolved.