Runa incident

Temporary suspension of some Runa services

Ongoing since 02:38 PM UTC, affecting Runa API and Runa Web App and 1 more.

investigating Nov 04, 2026, 02:38 PM UTC

This morning our monitoring systems detected suspicious activity on our platform. As a precaution we have disabled access to some services, including the ability to fulfil payouts. We fully understand the impact this has on your program and apologise for the disruption to your services. Protecting your business an your customers is our top priority. We will restore service as soon as it is safe to do so. More information will be shared as we learn more.

Started
Nov 04, 2026, 02:38 PM UTC
Resolved
Ongoing
Duration
● 1h 28m
Detected by Pingoru
Nov 04, 2026, 02:38 PM UTC

Affected components

Runa APIRuna Web AppGift ProcessingRuna Playground Environment

Update timeline

  1. investigating Nov 04, 2026, 02:38 PM UTC

    This morning our monitoring systems detected suspicious activity on our platform. As a precaution we have disabled access to some services, including the ability to fulfil payouts. We fully understand the impact this has on your program and apologise for the disruption to your services. Protecting your business an your customers is our top priority. We will restore service as soon as it is safe to do so. More information will be shared as we learn more.

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