Runa incident

Fairmont Hotels & Resorts CA orders are failing

Resolved after 16 days 17 hours, affecting Canada, on September 25, 2026.

investigating Sep 25, 2026, 06:16 PM UTC

We are currently investigating an issue causing some orders of Fairmont Hotels & Resorts CA (FAIRMT-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Sep 25, 2026, 06:16 PM UTC
Resolved
Oct 12, 2026, 11:31 AM UTC
Duration
16d 17h
Detected by Pingoru
Sep 25, 2026, 06:16 PM UTC

Affected components

Canada

Update timeline

  1. investigating Sep 25, 2026, 06:16 PM UTC

    We are currently investigating an issue causing some orders of Fairmont Hotels & Resorts CA (FAIRMT-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 12, 2026, 11:31 AM UTC

    This incident has been resolved.

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