Resolved after 40 days 23 hours, affecting Switzerland, on September 23, 2026.
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
Affected components
Update timeline
- investigating Sep 23, 2026, 04:31 PM UTC
We are currently investigating an issue causing some orders of Blizzard CH (BLZZRD-CH) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Oct 05, 2026, 11:51 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Nov 03, 2026, 04:29 PM UTC
This issue has been resolved and the product is working as expected.
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