Runa incident

Macy's US orders are failing

Resolved after 3 hours 52 minutes, affecting United States, on September 23, 2026.

investigating Sep 23, 2026, 04:35 AM UTC

We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Started
Sep 23, 2026, 04:35 AM UTC
Resolved
Sep 23, 2026, 08:28 AM UTC
Duration
3h 52m
Detected by Pingoru
Sep 23, 2026, 04:35 AM UTC

Affected components

United States

Update timeline

  1. investigating Sep 23, 2026, 04:35 AM UTC

    We are currently investigating an issue causing some orders of Macy's US (MACYS-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 23, 2026, 08:28 AM UTC

    This incident has been resolved.

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