Runa incident

Winners CA orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on September 19, 2026 affecting Canada, lasting 4h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 02:33 AM UTC
Resolved
Sep 19, 2026, 06:53 AM UTC
Duration
4h 20m
Detected by Pingoru
Sep 19, 2026, 02:33 AM UTC

Affected components

Canada

Update timeline

  1. investigating Sep 19, 2026, 02:33 AM UTC

    We are currently investigating an issue causing some orders of Winners CA (WINNRS-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Sep 19, 2026, 06:53 AM UTC

    This incident has been resolved.