Runa experienced a minor incident on September 19, 2026 affecting Canada, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Canada
Update timeline
- investigating Sep 19, 2026, 02:42 AM UTC
We are currently investigating an issue causing some orders of Google Play CA (PLAY-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Sep 19, 2026, 04:32 AM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- resolved Sep 19, 2026, 05:32 AM UTC
This incident has been resolved.