Rossum Outage History

Rossum is up right now

Pingoru has recorded 50 incidents for Rossum: 31 in the last 12 months and 4 in the last 90 days.

Source: status.rossum.ai

50incidents recorded
31last 12 months
4last 90 days
3 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct2%
Pingoru began tracking Rossum in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026752 of 720 (7%)
May 202610 of 744 (0%)
June 2026321 of 720 (3%)
July 202623 of 744 (0%)
August 202621 of 744 (0%)
September 202600 of 720 (0%)
October 2026210 of 525 (2%)

Incidents, newest first

Minor October 12, 2026 API slow-down 9h 10m EU Ireland

Started Oct 12, 2026, 11:13 AM UTC· resolved Oct 12, 2026, 08:23 PM UTC

  1. investigating Oct 12, 2026, 11:13 AM UTC

    We are currently experiencing a slow-down of some API endpoints with limited impact. We are investigating this RN.

  2. monitoring Oct 12, 2026, 02:40 PM UTC

    We have the most likely identified the bottleneck, monitoring. Until the DB catches up, minor issues might occur within the following 6 hours.

  3. resolved Oct 12, 2026, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 7, 2026 Application slow-down 56m EU Frankfurt

Started Oct 07, 2026, 10:57 AM UTC· resolved Oct 07, 2026, 11:53 AM UTC

  1. investigating Oct 07, 2026, 10:57 AM UTC

    We are experiencing timeouts with some services and are working on idntification of the problem

  2. identified Oct 07, 2026, 11:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 07, 2026, 11:33 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 07, 2026, 11:53 AM UTC

    The issue was mitigated. We are working on a long-term solution for this.

Read the full incident report →

Minor August 6, 2026 Application slowdown 44m EU Frankfurt

Started Aug 06, 2026, 07:33 AM UTC· resolved Aug 06, 2026, 08:17 AM UTC

  1. investigating Aug 06, 2026, 07:33 AM UTC

    Our application is currently experiencing some slowdown. Our team is already investigating.

  2. monitoring Aug 06, 2026, 08:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2026, 08:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 10, 2026 System outage 19h 22m EU Frankfurt

Started Jun 10, 2026, 12:26 PM UTC· resolved Jun 11, 2026, 07:49 AM UTC

  1. investigating Jun 10, 2026, 12:26 PM UTC

    We are currently experiencing a system-wide outage. Our team is already investigating the situation.

  2. monitoring Jun 10, 2026, 01:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2026, 07:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2026 prod-us2 partial outage –

Started May 29, 2026, 06:00 PM UTC· resolved May 29, 2026, 06:00 PM UTC

  1. resolved Jun 03, 2026, 12:10 PM UTC

    Services on the prod-us2 cluster were partially unavailable due to a failure during infrastructure migration.

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Major April 24, 2026 Aurora CLI is unavailble 42m EU Ireland, Japan Tokyo, EU Frankfurt, US east coast

Started Apr 24, 2026, 10:28 AM UTC· resolved Apr 24, 2026, 11:11 AM UTC

  1. investigating Apr 24, 2026, 10:28 AM UTC

    One of our components Autora CLI is unavailable. Our team is already on the fix.

  2. resolved Apr 24, 2026, 11:11 AM UTC

    feature restored.

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Major April 20, 2026 Component outage 22h 38m EU Ireland, Japan Tokyo, EU Frankfurt, US east coast

Started Apr 20, 2026, 12:00 PM UTC· resolved Apr 21, 2026, 10:39 AM UTC

  1. investigating Apr 20, 2026, 01:09 PM UTC

    One of our components (Workday Export) has an outage. Our team is already investigating the situation.

  2. monitoring Apr 20, 2026, 01:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 10:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 3, 2026 Application slowdown & intermittent unavailability 8h 7m US east coast

Started Apr 03, 2026, 03:53 PM UTC· resolved Apr 04, 2026, 12:00 AM UTC

  1. investigating Apr 03, 2026, 03:53 PM UTC

    Our application is currently experiencing some slowdown and short-lasting outages. Our team is already investigating.

  2. resolved Apr 04, 2026, 08:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026 Application Slowdown 2h 29m EU Ireland

Started Mar 02, 2026, 05:30 PM UTC· resolved Mar 02, 2026, 08:00 PM UTC

  1. investigating Mar 03, 2026, 07:58 AM UTC

    Our application is currently experiencing some slowdown.

  2. resolved Mar 03, 2026, 07:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026 Application slowdown (inftrastructure overload) 17m EU Ireland

Started Feb 27, 2026, 01:59 PM UTC· resolved Feb 27, 2026, 02:16 PM UTC

  1. investigating Feb 27, 2026, 01:59 PM UTC

    Our application is currently experiencing some slowdown due to a component overload. Our team is already investigating.

  2. monitoring Feb 27, 2026, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 27, 2026, 02:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 27, 2026 Infrastructure overloaded - Service partially unavailable 5m EU Frankfurt

Started Feb 27, 2026, 01:15 PM UTC· resolved Feb 27, 2026, 01:20 PM UTC

  1. resolved Feb 27, 2026, 01:56 PM UTC

    Infrastructure overloaded causing the service being partially unavailable.

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Major February 10, 2026 Mastar Data Hub errors 59m EU Ireland, Japan Tokyo, EU Frankfurt, US east coast

Started Feb 10, 2026, 10:50 AM UTC· resolved Feb 10, 2026, 11:50 AM UTC

  1. investigating Feb 10, 2026, 10:50 AM UTC

    One of our components, Master Data Hub has experiencing raised number of errors. Our team is already investigating the situation.

  2. identified Feb 10, 2026, 11:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 10, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2026, 11:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 9, 2026 Webhooks outage 53m EU Ireland, Japan Tokyo, EU Frankfurt, US east coast

Started Feb 09, 2026, 01:43 PM UTC· resolved Feb 09, 2026, 02:36 PM UTC

  1. investigating Feb 09, 2026, 01:43 PM UTC

    Some of webhooks are experiencing an outage. Our team is already investigating the situation.

  2. identified Feb 09, 2026, 02:07 PM UTC

    we have identified the issue, working towards the fix.

  3. identified Feb 09, 2026, 02:22 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 09, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 09, 2026, 02:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 23, 2025 Component outage (email sending) 4h 56m EU Frankfurt

Started Oct 23, 2025, 06:51 AM UTC· resolved Oct 23, 2025, 11:47 AM UTC

  1. investigating Oct 23, 2025, 06:51 AM UTC

    One of our components (email sending) has an outage. Our team is already investigating the situation.

  2. identified Oct 23, 2025, 07:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2025, 08:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2025, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 Experiencing issues with cloud provider infrastructure 3h 14m US east coast

Started Oct 20, 2025, 07:18 AM UTC· resolved Oct 20, 2025, 10:32 AM UTC

  1. investigating Oct 20, 2025, 07:18 AM UTC

    We're experiencing issues with accessing our cloud provider infrastracture.

  2. resolved Oct 20, 2025, 10:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 2, 2025 Customer-specific frontend outage –

Started Oct 02, 2025, 01:30 PM UTC· resolved Oct 02, 2025, 01:30 PM UTC

  1. resolved Oct 21, 2025, 07:27 AM UTC

    Several customers with special frontend setups across EU and US region experienced a prolonged outage due to misconfiguration of one of our components.

Read the full incident report →

Minor June 9, 2025 Partial slowdown of the app and some API requests. –

Started Jun 09, 2025, 09:00 AM UTC· resolved Jun 09, 2025, 09:00 AM UTC

  1. resolved Jun 09, 2025, 12:34 PM UTC

    Partial slowdown of the app and some API requests due to insufficient scaling of some components.

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Major June 4, 2025 Master Data Hub outage (Data Matching) 34m EU Ireland, Japan Tokyo, EU Frankfurt, US east coast

Started Jun 04, 2025, 09:44 AM UTC· resolved Jun 04, 2025, 10:18 AM UTC

  1. investigating Jun 04, 2025, 09:44 AM UTC

    Our component for data-matching has an partial outage. Our team is already investigating the situation.

  2. investigating Jun 04, 2025, 09:50 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 04, 2025, 10:15 AM UTC

    We rolled back to previous version, the issue seems to be gone

  4. resolved Jun 04, 2025, 01:20 PM UTC

    The issue has been resolved, and our Master Data Hub extensions are fully operational. If you are still experiencing any problems, please get in touch with us at [email protected].

Read the full incident report →

Major April 30, 2025 Workday integration not working 56m EU Frankfurt

Started Apr 30, 2025, 01:42 PM UTC· resolved Apr 30, 2025, 02:38 PM UTC

  1. investigating Apr 30, 2025, 01:42 PM UTC

    Workday integration is experiencing issues with database. Our team is already investigating the situation.

  2. investigating Apr 30, 2025, 02:38 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 30, 2025, 02:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 15, 2025 Service outage 28m Japan Tokyo

Started Apr 15, 2025, 07:45 AM UTC· resolved Apr 15, 2025, 08:13 AM UTC

  1. investigating Apr 15, 2025, 08:04 AM UTC

    We are currently investigating this issue.

  2. identified Apr 15, 2025, 08:08 AM UTC

    Infrastructure issue identified.

  3. monitoring Apr 15, 2025, 08:11 AM UTC

    Platform is operational, we are monitoring all components.

  4. resolved Apr 15, 2025, 08:13 AM UTC

    Platform is fully operational now.

Read the full incident report →

Minor March 31, 2025 Slow down of processing of uploaded documents 30m EU Ireland

Started Mar 31, 2025, 02:03 PM UTC· resolved Mar 31, 2025, 02:33 PM UTC

  1. investigating Mar 31, 2025, 02:03 PM UTC

    Our application is currently experiencing some slowdown. Our team is already investigating.

  2. resolved Mar 31, 2025, 02:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2025 Documents dashboard issues 1h 18m EU Frankfurt

Started Mar 25, 2025, 05:00 AM UTC· resolved Mar 25, 2025, 06:19 AM UTC

  1. investigating Mar 25, 2025, 05:49 AM UTC

    One of our systems providing fast search and listing of documents has an outage. This affects documents dashboard, which doesn't display changes to documents correctly. Our team is already investigating the situation.

  2. investigating Mar 25, 2025, 05:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 25, 2025, 06:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 25, 2025, 06:19 AM UTC

    This incident has been resolved.

Read the full incident report →