Rossum incident

Component outage (email sending)

Major Resolved View vendor source →

Rossum experienced a major incident on October 23, 2025 affecting EU Frankfurt, lasting 4h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 06:51 AM UTC
Resolved
Oct 23, 2025, 11:47 AM UTC
Duration
4h 56m
Detected by Pingoru
Oct 23, 2025, 06:51 AM UTC

Affected components

EU Frankfurt

Update timeline

  1. investigating Oct 23, 2025, 06:51 AM UTC

    One of our components (email sending) has an outage. Our team is already investigating the situation.

  2. identified Oct 23, 2025, 07:16 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 23, 2025, 08:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2025, 11:47 AM UTC

    This incident has been resolved.