Rossum incident

API slow-down

Resolved after 9 hours 10 minutes, affecting EU Ireland, on October 12, 2026.

monitoring Oct 12, 2026, 02:40 PM UTC

We have the most likely identified the bottleneck, monitoring. Until the DB catches up, minor issues might occur within the following 6 hours.

Started
Oct 12, 2026, 11:13 AM UTC
Resolved
Oct 12, 2026, 08:23 PM UTC
Duration
9h 10m
Detected by Pingoru
Oct 12, 2026, 11:13 AM UTC

Affected components

EU Ireland

Update timeline

  1. investigating Oct 12, 2026, 11:13 AM UTC

    We are currently experiencing a slow-down of some API endpoints with limited impact. We are investigating this RN.

  2. monitoring Oct 12, 2026, 02:40 PM UTC

    We have the most likely identified the bottleneck, monitoring. Until the DB catches up, minor issues might occur within the following 6 hours.

  3. resolved Oct 12, 2026, 08:23 PM UTC

    This incident has been resolved.

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